Cancelling a membership

The 14-day cooling-off period

Online purchases normally carry fourteen days to cancel. Where digital content is provided straight away, at your express request and with your acknowledgement that the right is lost, that period ends when provision begins. Every membership here is delivered at once, so this applies from the moment your login is sent.

Our 7-day refund regardless

Premium IPTV 4K still pays you back (the request must reach us no later than 7 days after payment) when your welcome message never came or when every screen at home stays blank after our team has tried to fix it with you. See refunds for how to ask.

Writing to us

Send contact@premiumiptv-4k.co.uk the date of payment and the username in your welcome message.